Privacy Policy

ZeroMRF™ collects information necessary to provide waste tracking and recycling management services:

• Account Information: Name, email address, phone number, role, and facility information
• Operational Data: Track Sack scans, pickup schedules, GPS locations, and waste metrics
• Communication Data: Email and SMS message delivery logs
• Device Information: Browser type, IP address, and device identifiers

We use collected information to:

• Provide waste tracking and chain-of-custody services
• Send operational notifications (pickup alerts, delivery confirmations)
• Generate ESG reports and compliance certificates
• Improve our services and platform functionality
• Communicate with you about your account and services

By providing your phone number and opting in to SMS notifications, you consent to receive:

• Pickup assignment notifications
• Delivery confirmations
• System alerts and updates

Opt-Out: Reply STOP to any text message to unsubscribe. Reply HELP for assistance.

Message Frequency: Varies based on activity. Standard message and data rates may apply.

We do not sell your personal information. We may share data with:

• Service Providers: Email delivery (Resend), SMS delivery (Twilio), cloud storage (AWS)
• Business Partners: Waste haulers and processing facilities involved in your operations
• Legal Requirements: When required by law or to protect our rights

We implement industry-standard security measures including:

• Encrypted data transmission (TLS/SSL)
• Secure password hashing (bcrypt)
• Role-based access controls
• Regular security audits

You have the right to:

• Access your personal information
• Request corrections to your data
• Opt-out of marketing communications
• Request account deletion
• Export your data

We retain your information for as long as your account is active or as needed to provide services. Operational data (scans, pickups) may be retained for up to 7 years for compliance purposes.

ZeroMRF™ is not intended for users under 18 years of age. We do not knowingly collect information from children.

For privacy-related questions or requests, contact us at:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.